Frequently Asked Questions
Everything you need to know about Solves Strips®, ordering, shipping, and wholesale opportunities.
📃About Solves Strips®
What are Solves Strips®?
Solves Strips® are thin, fast-dissolving oral strips designed as a convenient alternative to traditional supplement formats like pills, powders, or liquids. Simply place a strip on your tongue and allow it to dissolve — no water required.
How do Solves Strips® work?
The strip dissolves on your tongue, providing a simple and easy way to consume supplements in a portable format.
What flavours are available?
Solves Strips® are available in two refreshing flavours:
• Dream Mint – Melatonin Strips
• Berry Blast – Electrolyte Strips
Both options are sugar-free and gluten-free.
Are Solves Strips® safe?
Yes. Solves Strips® are made with non-GMO ingredients and are sugar free, gluten free, and soy free. As with any dietary supplement, we recommend consulting your healthcare provider if you have medical conditions, are pregnant, or are taking medications.
Who are Solves Strips® best for?
Solves Strips® are ideal for:
• People who prefer not to swallow pills
• Individuals with active or busy lifestyles
• Travellers looking for convenient options
• Anyone seeking a simple, portable supplement format
Are Solves Strips® vegan?
Yes. Both the Melatonin and Electrolyte strips are vegan-friendly and made without animal-derived ingredients. They are also sugar-free, gluten-free, soy-free, and made with non-GMO ingredients.
Do dissolvable strips work differently than pills?
Dissolvable strips offer a convenient alternative to pills or powders, with no need for water or swallowing.
How should I store Solves Strips®?
Store the strips in a cool, dry place away from moisture, heat, and humidity. Keep the package sealed to maintain freshness. Avoid leaving them in direct sunlight or in hot environments such as a car or bathroom cabinet
🌙Melatonin Strip
What is the Melatonin strip used for?
The Melatonin Dream Mint Strip contains 3mg of melatonin in a convenient oral thin film format designed for easy use as part of a nighttime routine.
When should I take the Melatonin strip?
Place one strip on your tongue 20–30 minutes before bedtime and allow it to dissolve completely. No water is required.
Can I take more than one Melatonin strip per night?
We recommend starting with one strip (3mg) per night. Do not exceed the recommended dosage without consulting a healthcare professional.
Can I take it regularly?
If you are considering regular use, consult a healthcare professional to determine what is appropriate for you.
💧Electrolyte Strip
What is the Electrolyte strip used for?
The Electrolyte Berry Blast Strip provides electrolytes such as sodium and potassium in a convenient, portable format.
When should I take the Electrolyte strip?
You can use a strip at any time during the day, including around periods of activity or travel.
How is this different from a sports drink?
This product offers a convenient, portable format that does not require mixing or carrying a bottle.
📦Ordering & Shipping
Where do you ship?
Vertex Wellness Supply currently ships within Canada.
How long does shipping take?
Standard shipping typically takes 5–10 business days, depending on your location within Canada.
What is your return policy?
If you are not satisfied with your order, please contact us within 30 days of purchase and our team will work with you to resolve the issue.
How do I contact you?
You can reach us through our Contact page or by emailing us directly. We respond to all inquiries within 1–2 business days.
🏬Wholesale
Do you offer wholesale pricing?
Yes. Vertex Wellness Supply offers carton pricing for businesses looking to carry Solves Strips® in Canada. Each wholesale carton contains 12 units.
Who can apply for a wholesale account?
We partner with a variety of businesses, including:
• Pharmacies
• Gyms and fitness centers
• Health food stores
• Spas and wellness clinics
• Yoga studios
• Other wellness retailers across Canada
How do I apply for a wholesale account?
Visit our Wholesale page and fill out the inquiry form. Our team will review your application and follow up within 1–2 business days.
Still Have Questions?
Our team is happy to help.
Contact us and we will respond within 1–2 business days.
✔ Sugar Free
✔ Vegan Friendly
✔ Non-GMO Ingredients
✔ No Pills Required
✔ Made for Canadians
✔ Zero Calories
Disclaimer: These products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease or health condition. If you are pregnant, nursing, taking medication, or have a medical condition, consult a healthcare professional before use.